This policy explains how Kod2Kids (“we”, “us”) collects, uses and protects your information when you use kod2kids.shop and buy from us.

📋Information we collect

• Order details: name, phone number, email, billing and delivery address, and the products you buy.
• Account details: if you create an account, your login email and password (stored encrypted).
• Payment details: online payments are processed by our payment partner. We never see or store your full card, UPI or bank details.
• Reviews: if you rate a product, your rating, review text and first name.
• Technical data: basic information such as IP address, browser type and pages visited, collected through cookies to keep the site secure and working.

🎯How we use it

• To process, ship and deliver your order and send order updates and invoices.
• To reply to your questions and handle returns or refunds.
• To ask (once, politely) for a product review after delivery.
• To prevent fraud and keep our store secure.
• To understand and improve our store and products.

🤝Who we share it with

We share only what is needed with trusted partners: courier companies (to deliver your order), our payment partner (to process payments), and our hosting and email providers (to run the store). We never sell or rent your personal data. We may disclose information if the law requires it.

🍪Cookies

We use essential cookies for your cart, checkout and login, plus optional analytics and marketing cookies. You can choose your preference in the cookie banner and change it in your browser at any time.

🛡️How we protect it

Our site uses an encrypted (HTTPS) connection, and access to order data is limited to our team. We keep order records for as long as needed for delivery, support, and legal and tax requirements.

🧒Children

Our products are made for kids, but purchases are made by parents, guardians or schools. We do not knowingly collect personal data directly from children.

🙋Your choices

You can view and update your details in My Account. To ask for a copy of your data, a correction, or deletion of your account, email info@kod2kids.com.

🔄Changes

We may update this policy from time to time. The latest version will always be on this page with the date at the top.