🗺️Where we deliver

We deliver to all serviceable PIN codes across India. We do not ship outside India at the moment.

💸Shipping charges

Delivery is free on all orders. There is no minimum order value and no hidden fee at checkout.

⏱️Processing and delivery time

• Processing: orders are packed and dispatched within 1–2 working days.
• Delivery: most orders arrive within 3–7 working days of the order date.
• Remote areas, public holidays, bad weather or courier delays can occasionally add a few days. We will keep you updated if that happens.
• Working days are Monday to Saturday, excluding public holidays.

📬Order updates and tracking

We email you when your order is confirmed, shipped and delivered. When it ships, the email includes the courier details. You can also see the live status in My Account → Orders.

💵Cash on Delivery

Cash on Delivery (COD) is available. Please keep the exact amount ready when the parcel arrives.

📦Receiving your parcel

Please check that the outer packaging is sealed when you receive it. If it looks opened or badly damaged, take a photo, and if possible record a short video while unboxing. This helps us resolve any issue quickly.

If your order has not arrived within 7 working days, contact us at info@kod2kids.com or +91 97711 39290 with your order number and we will track it for you.